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Brad Jenkins is an experienced professional specializing in process improvement and claims management within the insurance industry. Currently serving as the Process Design Engineering Leader at Allstate since March 2022, Brad leads initiatives to enhance processes in the auto physical damage sector. Previous roles include Process Improvement Specialist at Nationwide Children's Hospital, where Brad managed a critical project in nephrology and internal performance metrics. As a Senior Business Process Engineer at Argo Group, involvement in DMAIC and Quick Hit projects facilitated the identification and implementation of RPA solutions. Brad's tenure at Nationwide involved various positions, including Claims Shared Services Lean Consultant, where multi-site lean management systems were executed, and Life Operations Quality Analyst, leading quality assurance initiatives. Early career experience includes claims adjusting roles at State Auto Insurance and Liberty Mutual Insurance. Brad holds an MBA in Finance from The Ohio State University and a BA in Philosophy from the University of Michigan.