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Scott Freeman is a seasoned technical professional currently serving as a Technical Account Manager II and previously as a Technical Support Engineer II at Alloy, focusing on identity risk solutions for banks and fintech companies. Prior experience includes over a decade at Blackboard, where Scott specialized as a Senior Client Support Engineer, managing high-level support for Mobile Teaching and Learning apps and the Blackboard Ally accessibility platform, while successfully leading projects that resulted in significant cost savings. Scott's technical proficiency encompasses REST APIs, SQL, Java, and AWS, complemented by extensive mentorship roles. Earlier career positions include customer support analyst at Simon Property Group and teaching at South Putnam Community School Corporation. Scott holds an Associate of Science in Computer and Information Technology and a Bachelor of Science in Education with a focus on Social Studies from Indiana University-Purdue University at Indianapolis.