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Heather Cross is a seasoned professional in employee benefits management, currently serving as a Senior Account Manager at Allied Benefit Systems since September 2018. Previously, Heather held positions as an Account Executive at VistaNational Insurance Group, Inc. and IMA Financial Group, Inc., where responsibilities included managing a core and ancillary Employee Benefits book of business and analyzing client risk exposure. Prior roles at Lockton Companies involved overseeing operations for voluntary products and creating communication strategies, while earlier positions include Benefits Administrator at BHA Group Holdings and Human Resource Generalist at Clarence M Kelley & Associates, Inc. Heather holds a Bachelor of Business Administration (BBA) in Business Administration, Management, and Operations from both the University of Missouri-Kansas City and Missouri State University.