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Shiva Udari is an experienced IT professional with a focus on support engineering, currently serving as an L3/Third Line Support Engineer at Allica Bank since January 2024. Prior roles include L3 Support Engineer, L2 Senior Support Engineer, and L2 Support Engineer at Spektra Systems from June 2021 to January 2024. Shiva's career began as an Infrastructure Management Engineer at Mindtree from July 2018 to June 2021. Educational qualifications include a Bachelor of Technology in Computer Science from Scient Institute of Technology (2013-2016) and a Diploma in Computer Science from SGM Govt Polytechnic, Hyderabad (2009-2013). Early education was completed at N J M High School, culminating in SSC in 2009.