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Ernesto Small is an accomplished professional with extensive experience in executive leadership and operations within the financial services industry. Currently serving as Director and Head of Sales Administration for US Retail at Allianz Global Investors since January 2007, Ernesto oversees critical business initiatives, relationship management, budget control, and compliance consulting. Previous roles include Senior Vice President/Director of Client Experience, where Ernesto improved client interactions by addressing broker-dealer and departmental compliance issues, and Director of Process & Quality, focused on operational planning with the CEO. Earlier experience at Allianz Investors-Managed Accounts as Senior Vice President of Operations involved directing managed account operations with significant assets and contributing to change management initiatives. Ernesto holds a Bachelor of Science in Business Administration with a concentration in Finance from New Jersey City University.