Carolyn Lucas is an experienced professional in the hospitality industry, currently serving as a Reservations Specialist at Allegria Hotel since May 2021, where responsibilities include managing guest reservations and collaborating with the Sales Department on group bookings. Prior experience includes roles as a Guest Service Agent and Loan Processor, where Carolyn excelled in customer service and mortgage processing, respectively. A former Client Relations Manager at Hilton Grand Vacations, Carolyn has a strong background in client management and sales support, with additional experience in administrative roles at various Doubletree and Hilton properties. Carolyn holds educational qualifications from Saint John's University and the Fashion Institute of Technology.
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