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Caitie McNichols is a seasoned professional in customer success and client services, currently holding the position of Senior Customer Success Manager at Allego since February 2019. Previous roles at Allego include Customer Success Manager, Associate Customer Success Manager, and Customer Success Coordinator. Prior to Allego, Caitie worked at 451 Research as a Strategic Client Service Representative, where responsibilities included managing client subscriptions and aligning outreach campaigns with client initiatives. Caitie's career began at Stifel Financial Corp., serving as a Client Service Associate and Marketing Intern. Caitie holds a degree from Suffolk University, attended from 2012 to 2016, and is a graduate of Mount Alvernia High School, having completed studies there from 2008 to 2012.