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Shannon Smith started their career as a Financial Analyst at Sterling Bank in 2003. Shannon then joined Woodforest National Bank in 2008 and worked as a Financial Analyst until 2014. In 2014, Shannon joined Allegiance Bank as the SVP, Manager of Finance and eventually became the Director of Business Intelligence and Financial Planning in December 2020.

Shannon Smith attended Texas A&M University from 1999 to 2002 and obtained a Bachelor's degree in Economics.