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Russell Gunn is an experienced professional currently serving as the Manufacturing Program Manager at AllCare Plus Pharmacy since March 2019. Previously, Russell held the position of Team Manager at Agoda from September 2017 to March 2019, where responsibilities included leading a team to provide exceptional service to a large customer base, establishing the first US call center, and managing cross-company relations. Prior experience at Mercer included roles as Team Leader, Senior Participant Services Representative, and Participant Services Representative, focusing on team coaching, employee development, and Retirement Benefits Administration. Earlier in career, Russell worked as a Chef at Corporate Chefs from June 2009 to June 2012, overseeing operational responsibilities at various locations. Education includes studies at the University of Massachusetts Lowell, pursuing a Bachelor’s Degree in Information Technology with a Business Minor.