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Tony Ruan is a Brand Representative at Allbirds since September 2021, focusing on problem solving and providing accurate information to guide customers toward environmentally friendly footwear. Tony's experience includes an internship as a Software QA Engineer at Saldo Apps, where responsibilities encompassed manual testing of web and mobile applications, creating virtual devices, and collaborating with stakeholders to ensure high-quality software delivery. Prior to that, Tony served as an End User Service Intern at DocuSign, delivering technical support for Windows and Mac users, managing DNS configurations, and troubleshooting connectivity issues, particularly for VIP users. Additionally, Tony completed a skills-based training program as a YearUp Trainee, equipping with diverse expertise for various corporate roles.