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John Heaton's work experience includes various roles in different companies. John started their career in 1995 as a Practice Manager at Oracle, where they worked until 2005. In 2005, they joined iSeerix as a Director and held the position until 2015. From 2011 to 2012, John worked at Xstrata Copper as a Software Development Manager / Technical Architect.Since 2012, they worked at Heritage Bank as a Manager, Strategy and Architecture until 2018. From 2018 to 2019, they served as the Chief Technology Officer at Moneycatcha Pty Ltd. After that, they joined iSeerix as a Consultant for a year. In 2020, they became a Non-Executive Board Member at Moneycatcha Pty Ltd. Currently, they are working as a Strategist at Alex.Bank since 2019, and also previously held the position of Chief Technology Officer before their current role.

John Heaton's education history includes a Master of Business Administration (M.B.A.) degree from the University of Southern Queensland, which they obtained from 2012 to 2015. During the same period, they also pursued a Master of Project Management degree with a focus on Project Management at the same university. Prior to that, in 1992 to 1995, John earned a BSC degree in Information Technology from Technikon Witwatersrand.

In terms of certifications, John obtained a Certified Scrum Master certification from Scrum Alliance in 2015. John also has additional certifications including PMP (Project Management Professional) from the Project Management Institute and TOGAF Certified from The Open Group. The specific dates of completion for their certifications are not provided.