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Fabio José dos Santos has a diverse work experience spanning from 2008 to the present, with roles in various companies. Fabio'swork experience includes positions such as Customer Support Specialist at Alephee (YC S21) where they provided multi-level problem-solving and assistance, documented and resolved issues, and collaborated on training materials. Fabio was also an Analyst of Oracle Support at Source2IT, where they attended to internal client requests, documented solutions, and analyzed systemic problems. In their role as an Oracle Support Analyst at Tech Mahindra, they provided N1 support for the Odebrecht project and was responsible for analyzing and resolving system issues. Earlier in their career, at Huawei do Brasil Telecomunicações Ltda, they worked as an IT Analyst supporting various systems such as Mastersaf, Oracle, and Softway, where they analyzed integration errors and provided guidance to users for corrections.

Fabio José dos Santos completed their Curso Superior de Tecnologia (CST) in Technology in Information Technology/Information Systems at Fatec Zona Sul from 2006 to 2010. Fabio has also obtained several certifications from Google, including "Analisar os dados para responder às perguntas," "Compartilhar os dados com a arte da visualização," "Fazer perguntas para tomar decisões com base em dados," "Fundamentos: dados, dados, em todos os lugares," "Preparar os dados para Exploração," and "Processar os dados para limpa-los," all in October and November 2022.