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Rochelle McLaughlin is an experienced Technical Account Manager at Alemba, responsible for overseeing New Zealand accounts and some Australian accounts since December 2015. Previously, Rochelle held various roles, including iSM Consultant at ViFX, where responsibilities included technical account management for large New Zealand sites, and Technical Consultant at Delta Software, focusing on presales, business analysis, and project management. Other roles include Change Manager consulting for Christchurch City Council, QA Manager at Infra Corporation, and Helpdesk DBA at Mayne Nickless Limited. Rochelle's educational background includes a Bachelor of Arts in Japanese, ITIL Foundations, and a postgraduate degree in Business.