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Rob Grinnell is an experienced professional in the eCommerce industry with over 14 years of expertise across various roles, including project management, business analysis, and solution architecture. Currently serving as a Customer Interaction Technical Analyst and previously in multiple capacities at Aldi UK, Grinnell has a strong focus on understanding client needs and delivering fit-for-purpose solutions. Prior roles include Head of Commerce Services at Eclipse Group Solutions Ltd. and Domain Architect at TUI Travel PLC, showcasing significant achievements in leading architectural engagement and implementations of complex eCommerce platforms. Grinnell's technical proficiency includes hybris application architecture, project management, and CRM systems, complemented by a solid educational background with certifications in SAP Commerce (Hybris) and PRINCE2.