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Andràs Sàfián is an accomplished professional currently serving as a Senior Team Lead for Customer Interaction Development at ALDI SÜD, where leadership of a diverse team of 27 is a primary focus. Prior experience includes roles as Engineering Manager and Delivery Lead at NI (National Instruments), where Andràs led engineering teams and facilitated agile processes while maintaining strong relationships with stakeholders. Additional experience encompasses various positions at BT, including Global Voice Professional and Global Service Delivery Manager, emphasizing project management and customer success. Earlier career highlights include roles in the food service industry and law enforcement in Hungary, where Andràs developed strong communication and problem-solving skills. Educational background includes training at West London College and Miskolci Rendészeti Szakközépiskola.