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Michelle Montelauro, PMP, CSM, is a skilled IT professional with extensive experience in systems engineering and administration. Currently serving as a System Engineer and System Administrator II at ALDI USA since October 2015, Michelle demonstrates a strong background in IT solutions and project management. Previous roles include IT Analyst at Penn National Gaming, where responsibilities encompassed upgrading systems and maintaining critical technologies, and Junior Network/Systems Administrator at Aurora University, focusing on network services for a large user base. Michelle began their career at Hamilton Telecommunications, progressing from Relay Technical Coordinator to Relay Supervisor, emphasizing system upgrades and team training. Michelle holds a Bachelor's degree in Communication from Aurora University and an Associate's degree from Hutchinson Community College.