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Carol Ferris has a long and varied work experience. Carol began their career in 1995 as an Operations Manager at Cox Communications. In 1999, they moved to Cable One as a Marketing Manager. In 2002, they were an Assistant General Manager at Gold's Gym. In 2003, they became a Store Manager at Burke's Outlet. In 2004, they were an On-Site Staffing Coordinator at Kelly Services. In 2005, they were a Service Coordinator at Vision Southeast. Finally, in 2008 they joined Alden, where they have held the roles of Director of Field Services, Operations/Project Manager, Sales/Account Management, Software Development Project Manager, and Operational Project Manager.

Carol Ferris attended Manchester Community College, where they studied Business Administration/Accounting.