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Ronan Martins Saraiva currently serves as an Analista de Melhoria Continua at Alctel, focusing on process optimization to reduce costs and enhance product quality. Previous experience includes a role as Supervisor de Vendas at Grupo Orgafarma and multiple positions at AeC Contact Center, where responsibilities ranged from managing the Safety Information Team to overseeing operations for Banco Bonsucesso/Olé Consignado. Ronan also held the position of Analista de Qualidade at Master Brasil, leading quality assurance initiatives in telecommunications sales. Educational background comprises ongoing studies in Processos Gerenciais and a degree in Administração de Redes e Sistemas from Estácio.