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Rahul Bhatiya is a seasoned technical support professional with extensive experience across various companies in the field. Currently serving as a Senior Technical Support Engineer at Alation since November 2022, Rahul focuses on addressing user inquiries and resolving technical issues related to the Alation Data Catalog. Prior to this role, Rahul acted as a Lead Technical Support Engineer at Intellicus Technologies, where responsibilities included resolving sophisticated customer-reported issues and managing high-severity cases. Rahul also held positions such as Module Lead Technical Support Engineer at Ridecell, where analytics dashboards were developed, and as a Spotfire Support Engineer at TIBCO Software Inc. Additionally, Rahul served as a Senior Application Support Analyst at Infosys, providing around-the-clock support for a critical invoicing application. Rahul holds a Bachelor of Engineering in Electronics and Communications Engineering from Shri G S Institute of Technology & Science.