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Fadi Sayed is a seasoned technical support professional with extensive experience in various roles across multiple companies. Currently serving as a Staff Technical Support Engineer at Alation since August 2024, Fadi has previously held positions including Senior Technical Support Engineer at Neo4j and Customer Technical Support Team Leader at Spire. Fadi's career began in technical support roles at companies such as Confluent, Splunk, and SAS, culminating in senior positions, including Senior Technical Support Engineer, Manager of Global Technical Support, and Global Technical Support Engineer at SAS. Fadi's early experience includes roles at Sun Microsystems, Interwoven, Landesk, and Remedy. Fadi holds a Bachelor of Science degree in Information Technology from Università degli Studi di Milano, obtained from 1993 to 2000.