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Patrick Soo has a diverse work experience spanning several companies and roles in the security industry. Patrick started their career at Chubb Security/SMC in 1991 as a Western Region Manager before moving on to Honeywell Security Canada as a Regional Manager in 1996. In 2000, they joined the ADT Authorized Dealer Program as a Regional Director before co-founding Lifeline Fire and Security in 2002, where they served as a Managing Partner. Patrick then transitioned to Monitronics International as the Director of Canadian Operations in 2007. In 2010, they became a Canadian Manufacturer's Representative at 2GIG Technologies, and in 2014, they joined Alarm.com as the Director of National Sales - Canada.

From 1990 to 1992, Patrick Soo attended Kwantlen Polytechnic University, but did not obtain a degree or specify a field of study.