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Syam Krishnan is a seasoned professional with over a decade of experience at Al-Essa Group, currently serving as Manager of the Project Management Office since February 2011. Responsibilities include developing tools and methodologies, conducting quality checks, and ensuring strategic alignment. Previous roles encompass Marketing Manager, where collaborative marketing strategies were developed, and Process Specialist/Business Analyst, which involved monitoring business processes and assisting senior management with decision making. Past experience includes management training at Virtus IT Services, an industrial trainee position at YCH Group, administrative support at Cochin University of Science and Technology, and foundational hospitality training at CGH Earth and The Leela Kempinski. Syam holds an MBA in Marketing and Operations Management from Mahatma Gandhi University and a BSc in Hotel Management from the University of Calicut, along with ongoing studies in Social Media Marketing.