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Melis Şerbetçi is a Social Media Specialist at Aktif Bank since April 2022, focusing on moderation for N Kolay, Passolig, and Passo, as well as managing complaints on Şikayetvar.com. Previously, Melis held the position of Social Media Specialist at Rella Medya from September 2021 to February 2022 and served as a Social Media Specialist at ILONSI Ltd in August 2020. Additionally, Melis began the career with an internship in operations at Yemeksepeti in 2017. Educationally, Melis holds a Bachelor's degree in Media and Communication Systems from Üsküdar University, obtained in June 2021.