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Kristina Luell has held several roles in the technology and healthcare industries. In 2021, they began their current role as VP of Customer Experience at AkitaBox. Prior to this, they were a contractor in 2020. From 2012 to 2021, they held various roles at Paradigm, including Senior Manager and Director of Professional Services, Manager of the PMO, and Program Manager and Senior Project Manager. From 2011 to 2012, they were a Project Manager Consultant at CUNA Mutual Group. In 2010, they were a Project Manager Consultant II at SafeBridge Solutions and a Project Manager Consultant at Dean Health System. From 2006 to 2010, they were a Project Manager at Epic.

Kristina Luell attended The Ohio State University from 2002 to 2006, graduating with a Bachelor of Arts (B.A.) in International Relations and Diplomacy. Kristina also holds a Project Management Professional (PMP) certification from the Project Management Institute.