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Kyle Edwards possesses extensive experience in information technology and technical support, with a current role as Information Technology Service Delivery Manager and former System Administrator at AKD Softwoods since October 2018. Previous positions include Field Engineer at Viatek Pty Ltd, Senior Technical Support Officer at FE Technologies, and Technical Support Officer, where responsibilities encompassed providing advanced technical support for RFID systems and implementing team processes. Early career roles, including Team Lead at Cucina One 12 and IT Support at Tate St Primary School, contributed to skills in customer service, staff training, and technical troubleshooting. Kyle holds advanced diplomas in Computer Systems Engineering and IT Networking from Gordon Institute of TAFE, alongside a VCE from Belmont High School.