Sheryl Lyke is an experienced technical solutions consultant specializing in ServiceNow, currently employed at AJUVO since March 2021. Responsibilities include developing and deploying customized solutions for the ServiceNow Business Continuity Management Module, providing training and documentation, and participating in the full software development lifecycle. Previous roles include ServiceNow Developer at Insight, where Sheryl designed a customer contract lifecycle application, and ServiceNow Systems Analyst at OptumRX, focusing on reporting and dashboard creation. Earlier experience includes positions as an IT Developer at Ecolab and PL/SQL Developer at Green Tree Servicing, emphasizing system improvements and automation. Sheryl holds a Bachelor's degree in Management Information Systems from the University of Massachusetts Boston and a Certificate in Database Management from the University of California, Irvine.