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Sujoy Das possesses extensive experience in training and quality management within the customer service sector. Current involvement includes serving as the Customer Service Training and Quality Head at AJIO.com. Previous roles encompass positions such as Training and Transaction Quality Manager and Senior Manager of Training and Transition Quality at Concentrix, as well as Senior Manager of Training & Quality at PACE SETTERS BUSINESS SOLUTIONS PVT.LTD. Additional experience includes managerial roles in quality and training at Aegis BPO and Pace Setters Business Solutions Pvt. Ltd. Sujoy Das holds a Bachelor of Arts in Arts from Himalayan University and a Bachelor of Arts in English Language and Literature from EIILM University.