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Hernán Gasañol currently serves in a support role at Engageware since September 2023 and holds the position of Support Analyst at Aivo since December 2022. Aivo, an Engageware Company, specializes in enhancing customer service through artificial intelligence solutions. Hernán's educational background includes a degree in Análisis de sistemas informáticos from Universidad Nacional de General Sarmiento and additional coursework in Redes informáticas, web design, and the MERN stack from various institutions including Universidad Tecnológica Nacional, EducacionIT, and Udemy.