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Santosh Pattanad has over 14 years of professional experience in the IT industry. In 2021, they began working as a Customer Success Manager and Business Analyst at Aissel Technologies. In 2020, they were a System Analyst at Datana Inc. In 2019, they served as a Functional Test Lead at Molina Healthcare, where they worked on testing the upgrade of QNXT application from v5.3 to v5.6 with the client users, and provided guidance and support to the client team in creating the necessary test cases. In 2018, they were an IT Lead and Business Analyst at Anthem, where they used requirements to drive the design or review of test cases, acceptance, installation and deployment for multiple work streams. In 2016, they were a Business Analyst at Ditech Financial LLC, where they worked with over 6 business areas to gather the requirements. In 2015, they were an Operations Manager at Netorbit, where they recruited personnel and assisted them with the onboarding process. In 2013, they were a Graduate Student at Arizona State University. In 2011, they were an Associate Software Engineer at Accenture, Bangalore, where they coordinated JAD sessions to understand the user requirements and their system's implementation. In 2007, they were a Customer Service Representative at E4E Services.

Santosh Pattanad completed a Bachelor of Engineering (B.E.) in Mechanical Engineering from RV College Of Engineering between 2007 and 2011. Santosh then went on to earn a Master's degree in Aerospace Engineering from Arizona State University between 2013 and 2014.