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Rahul Jain is an experienced professional in the payments and customer service sectors, currently serving as the Global Head at Airpay Payment Services. Prior roles include Head of Payment Gateway, Customer Experience, and KYC Operations at Jio Payments Bank Ltd., and Business Head at FINO PayTech Limited. Rahul Jain has also held the position of Head of Fulfillment & Customer Support at eMudhra Consumer Services Ltd. and served as Assistant General Manager of Customer Service & Operations at Artha Broking Services Limited. Educational qualifications include a Master of Business Administration (MBA) in Retail Management from the National Institute of Business Management, Chennai, and a degree from the University of Calcutta.