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Thomas Kepner is a seasoned customer service professional with extensive experience in various industries. Currently serving as a Customer Service Representative at Airline Hydraulics Corporation since December 2023, Thomas has a strong background in hydraulic service and repair. Previous roles include Customer Service Representative at Seal & Design Inc from November 2021 to October 2023, and Technical Sales Specialist at IDEX Health and Science from July 2018 to September 2020. Thomas’s tenure at Baxter International Inc. from February 2011 to January 2018 was marked by providing escalation support for complex customer issues and documenting communications. Earlier experience includes positions in dispatch and customer service at Kistner Concrete Products Inc., and roles in real estate and outside sales, showcasing a diverse skill set in customer engagement, sales, and support.