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Lorraine Lucas is an accomplished hospitality professional specializing in concierge services, with extensive experience in prestigious establishments. Currently serving as Adjointe Chef Concierge Clefs d’Or at Airelles since November 2022, Lorraine previously held the position of Chef Concierge Clefs d’Or at Conrad Bora Bora Nui from July 2021 to July 2022. Other notable roles include Concierge Clefs d’Or at Four Seasons Hotel George V in Paris, Concierge Clefs d’Or at Ritz Paris, and various positions at Mandarin Oriental Hotel Group, Le Royal Monceau - Raffles Paris, InterContinental Hotels Group, Cap d'Antibes Beach Hotel, and Abbaye de la Bussière. Lorraine holds a BTS in hospitality and restaurant management from lycée d'occitanie and lycée hyacinthe friant.