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Sukhamrit Singh is an experienced operations leader with a strong background in managing global service delivery and optimizing processes across various industries. Currently serving as Manager of Shared Services at Airbnb since July 2018, Sukhamrit has successfully led the establishment of Airbnb's India Global Capability Center, focusing on operational excellence and revenue growth through data-driven strategies. Previous roles include Senior Operations Manager at Concentrix, where Sukhamrit managed operations for Amazon's retail and digital business, and Program Manager at Amazon, overseeing global pricing strategies. Other notable positions include Manager of Client Services at Cvent, Operations Manager at IBM, Associate Consultant at HCL Technologies, Team Manager at Dell, and Senior Technical Support Officer at Convergys Intelligent Contact. Sukhamrit holds an MBA in Human Resources Management from Sikkim Manipal University.