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Helen Gilliland has a diverse work experience spanning over several years. Helen started their career as a Fund Administrator at State Street in 2002 and worked there until 2003. Helen then joined Morgan Stanley as a Software Engineer in 2006 and stayed until 2007. In 2008, Helen moved on to J.P. Morgan, where they worked as a Software Engineer and later took on the role of Business Analyst/Project Manager. In 2010, they joined Franklin Templeton as a Technology and Innovations Analyst, eventually becoming the Technology and Innovations Lead. Helen was seconded to the UAE for a period of time in that role. In 2018, Helen joined ICAS - The Professional Body of CAs as a Product Owner for Digital Transformation. Currently, they are working as the Head of Product Architecture at Air Menzies International.

Helen Gilliland attended the University of Strathclyde from 2003 to 2008, where they obtained a BSc Honours First Class degree in Software Engineering.