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Ira Magiri is an experienced customer service professional with a focus on building strong client relationships and resolving logistical challenges. Currently serving as a Customer Service Representative at Air France KLM Martinair Cargo since March 2022, previous roles include Customer Relations Specialist at DHL Global Forwarding, where responsibilities included overseeing customer service and facilitating trade logistics. Ira's background also features significant experience at Samchi Credit Limited in various capacities, offering customer service and conducting financial assessments to drive revenue growth. Educational qualifications include an MBA in Strategic Management & Entrepreneurship and a degree in International Business Administration from the United States International University - Africa.