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Richard Chapman is a seasoned customer support professional with extensive experience in managing teams and enhancing service quality across various industries. Presently serving as a Customer Support Manager at FlexiVan since June 2022, Richard previously held the same position at Newfold Digital, implementing initiatives that improved team performance and adherence to quality standards. Notable roles also include delivering exceptional service at GoDaddy in Reseller Support, overseeing Help Desk operations at Insight Global, and managing a large customer care team at Move, Inc. Richard's early career included positions in healthcare and education, where strengths in client relations and administrative support were developed.