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Melissa Wilson is an experienced Care Coordinator, currently working at Person Centered Services Care Coordination Organization, LLC since September 2023. With extensive experience in various roles in the field of social services, Melissa has been with AIM Independent Living Center since March 2017, focusing on Self Directed Services. Previous positions include Residential Counselor and Adult Care Coordinator at Pathways, Inc., where responsibilities included providing physical health support, mental health support, crisis intervention, and advocacy for vulnerable populations. Melissa also served as an Adult Health Home Care Manager at Family Services of Chemung County, employing a hybrid work model to support clients effectively. Educational qualifications include a Master of Arts in Social Policy from Empire State University, a Bachelor's degree in Psychology from SUNY Brockport, and an Associate's degree in General Studies from Corning Community College.