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Shannon Lotter is an experienced professional in the insurance and media industries, currently serving as a Professional Liability Underwriter and providing underwriting and administrative support at Ando Insurance since September 2020. Previous roles include Account Executive, Account Coordinator, and Intern at Undertow Media, as well as General Admin/Receptionist Temp at Willis Towers Watson New Zealand, where tasks included call management and client data organization. Shannon also gained experience as a Camp America Counsellor at Sandy Hill Camp and Retreat Center and as an Assistant Store Manager at Just Group, where responsibilities focused on customer interaction and leadership. Shannon holds a Bachelor of Business and a Bachelor of Communication Studies from Auckland University of Technology, with a focus on Public Relations, Marketing, Advertising, Retail, and Sales.