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Kevin McGovern is a seasoned Technical Account Manager at Aidoc Medical, with extensive experience in product support and implementation engineering from their tenure at Nuance Communications. At Nuance, Kevin served as a Principal Product Support / Implementation Engineer, focusing on Primordial and Radiology workflow solutions, and previously worked as a Senior Technical Support Engineer where responsibilities included diagnosing application bottlenecks and performing database administration tasks. Prior experience includes a role as a Technical Support Engineer at Primordial Design, Inc., providing critical support and configuring web applications and SQL Server instances. Kevin's career began as an Information Technology Administrator at MDSTAT Urgent Care, where general IT support and management of digital systems were key responsibilities. Kevin holds a Bachelor of Science degree in Management Information Systems and Services, along with a minor in Communication Design from California State University, Chico.