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Natalie Kong is a Business Analyst at AIA since July 2022, bringing prior experience as a Senior Business Integration Analyst and Business Integration Analyst at Accenture from August 2020 to July 2022. Earlier roles include a Summer Internship in the Information Services Department at OOCL, where system flows were reviewed and competitor analysis was conducted to develop new value-added services. Additionally, during a summer internship at AIA in 2018, user assessment tests were performed, and user requirements were prepared for projects. Natalie holds a Bachelor of Engineering degree in Computer Science from The University of Hong Kong.