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Scott Cumming is an experienced professional in workforce planning and claims management, currently serving as Senior Manager of Workforce Planning at AIA Australia since August 2020. Prior to this, Scott held various roles at CommInsure from February 2009 to August 2020, including Workforce Planning Manager and Workforce Planning Analyst, along with experience as a Senior Case Manager and Team Leader in Managed Claims. Earlier career experiences include serving as Team Leader for CTP Claims at Zurich Financial Services Australia and various roles at Suncorp Group, including Learning and Development Specialist and Claims Officer in CTP Claims.