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Lena Rosen is an experienced administrative professional currently serving as an Administrative Operations Assistant at AHRC New York City since September 2021, where responsibilities include overseeing invoices for maintenance work, tracking maintenance reports, creating contracts, and supervising projects and fleet operations. Additionally, Lena has held various roles such as a Billing Specialist, Filing Assistant, Quality Assurance Assistant, and Care Manager Assistant, demonstrating a strong background in invoice processing, document management, and quality assurance in healthcare settings. Earlier experiences include a Case Management Aide position at SKIP of NY and a Provider Advisor role at The Committee for Hispanic Children and Families, showcasing skills in organization, communication, and client assistance. Lena holds a Bachelor’s Degree in English from The City College of New York and has continued to develop professional skills across multiple organizations.