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Joseph Palermo possesses extensive experience in IT solution development and project management, having served as Director of IT Solution Development for both Ahold Delhaize USA and Retail Business Services, focusing on Rx, Workforce Management, and Omnichannel Service Centers. Prior roles include Director of IT Project Management at Retail Business Services and Senior IT Delivery Manager at IBM, where Joseph also held positions as IT Project Manager and IT Software Developer/Technical Lead. Joseph holds a Bachelor of Science in Computer Science from Manhattan University, earned between 1985 and 1989.