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Franz K. Larsen is a seasoned professional with extensive experience in customer success and digital consulting. Currently serving as a Digital Consultant at Ahlsell Danmark since October 2023, Franz has previously held roles such as Customer Success Manager at Captego, where responsibilities included onboarding new clients and conducting workshops, and at Trackunit A/S, focusing on the DACH region. Other notable positions include Strategic Advisor for Online Marketing at River Online, where Franz managed a portfolio of Danish and German clients, and Product Integration Specialist at Apacta A/S, where research on market-specific features was conducted. Franz also has a strong background in customer care, having worked as a Customer Care Agent at Shaping New Tomorrow and a Customer Activation Consultant at Planday. Academic qualifications include a Master's and Bachelor's degree in German and Business Communication from Aalborg University, complemented by further education at The Berlin School of Economics and Law.