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Sofía Oliver

Customer Success Analyst at Agrofy

Sofía Oliver has a diverse work experience. Sofía started their career at Droguería Aponor S.A. in 2015, where they worked as an administrative assistant for four years. Their main responsibilities included payment and collection tasks, such as issuing and receiving checks. Sofía then transitioned into a sales role at the same company, where they handled quotation and order allocation for medical products and medications. Sofía was also involved in various sales processes with both public and private organizations.

In 2022, Sofía joined Agrofy, where they initially worked as a Customer Success Analyst. In this role, they provided customer support through multiple channels, focused on fraud prevention, lead tracking, NPS, conflict resolution, and case management. Currently, Sofía holds a back-office position at Agrofy, starting in April 2023.

Overall, Sofía has experience in customer service, sales, administrative tasks, and back-office operations.

Sofía Oliver attended Facultad de Ciencias Económicas y Estadistica UNR from 2012 to 2021, where they pursued a degree in Licenciatura en Administración. Prior to that, they studied at Escuela Nuestra Señora de Guadalupe from 2007 to 2011, earning a Bachiller degree in Economía Y Gestión de Las Organizaciones, with a specialization in Economía de la empresa. Further details about their education history are not provided.

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