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Rolf Norrman is a seasoned professional in Service Management with extensive experience spanning logistics and IT consultancy. Currently serving as a Service Management Senior Advisor and Novelist at AGREAT since January 2021, Rolf has previously held senior roles including Service Management Senior Advisor and Partner at byBrick Management from September 2011 to December 2020, and Senior ITSM Consultant at BiTA Service Management from September 2007 to August 2011. Rolf's leadership capabilities are further demonstrated through CEO positions at Innovationsbolaget AB and Galären Service AB during the early 2000s. With a career dedicated to the maintenance and support of outsourced IT environments, Rolf brings a wealth of expertise to the field.