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Douglas Holt is an experienced customer service professional with a background in technical support and communication. At Agora Financial since July 2019, Douglas serves as a Customer Service Representative, focusing on effective and accurate communication to assist clients. Previous roles include processing payments and resolving billing issues at ez pass md and providing customer support for security system installations at Frontpoint. Douglas also gained experience at Pole To Win, where responsibilities included helping customers with software technical issues and training new employees. Douglas holds a degree in Computer Engineering from Capitol Technology University, completed in 2012.