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Jennifer Gonzalve is a seasoned talent acquisition professional with extensive experience in leading recruitment strategies across multiple regions and departments. Currently serving as a Senior Manager for Talent Acquisition at Agoda since August 2019, Jennifer oversees the Customer Experience Group and additional hiring departments, successfully cultivating a diverse and skilled team. Jennifer has been instrumental in various initiatives, including a significant increase in application rates and customer satisfaction scores during product hiring. Prior to Agoda, Jennifer held key roles at Spring Professional and Alexander Mann Solutions, demonstrating a consistent track record of enhancing recruitment processes and achieving impressive placement results. Jennifer holds a Bachelor's degree in Psychology from the University of the Philippines.