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Gauri Vicknasvaran is a seasoned professional with extensive experience in resource planning, operations, and project management within the hospitality and banking sectors. Currently serving as Senior Director of Resource Planning & Communications at Agoda, Vicknasvaran leads a global team focused on forecasting, capacity planning, and change management to support organizational transformation. Previous roles at Agoda included Senior Director of Global Flights, Associate Director of Accommodations Services, and Senior Manager of Supply Innovation, where Vicknasvaran drove operational excellence across multiple countries and departments. Prior experience at HSBC includes various managerial positions where Vicknasvaran implemented critical operational strategies and guided large teams in customer service optimization. Vicknasvaran holds a Bachelor's degree in Information Technology from Universiti Tenaga Nasional.