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Genevieve L. is a skilled professional with extensive experience in reservations and operations within the hospitality and education sectors. Currently serving as Reservations Team Leader at Discova since June 2023, Genevieve oversees booking accuracy and enhances team performance. Previous roles include Reservations Executive at Discova, Assistant Language Teacher at the Okinawa Prefectural Board of Education, and Operations Supervisor at Hankyu Travel International Co., Ltd., where Genevieve managed significant tour operations and improved process efficiencies. With a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic, Genevieve possesses a solid educational background supporting a successful career in the industry.